Chat reference libraries
From LISWiki
This list is for libraries with some form of synchronous or chat reference services. An exhaustive list of libraries offering other virtual reference services is nowadays akin to a list of libraries that offer telephone service; to search the thousands of library sites which employ e-mail links or simple web feedback forms, see Libweb.
Groups of libraries broader than the individual institutions (individual libraries, libraries within the same university system, or public library county branch system) are shown in bold.
Listed by country, state, and then alphabetically by institution (or service name for cooperatives). Vendor information and other notes are listed when possible.
- Answers Now Live reference chat - 24/7 using international partners in Australia, New Zealand, United Kingdom, and the United States.
- Online Reference Assistance American Embassy, Oslo, Norway
[edit] Australia
- AskNow! - an initiative of the National & State Libraries Australasia NSLA)
- Macquarie University Library
- Monash University Library
- National Library of Australia
- Queensland University of Technology Library
- Southbank Institute
- State Library of Victoria
- University of Queensland
NB: You can use the Advanced search option of the Australian Libraries Gateway (ALG) for directory information about Australian libraries offering online reference enquiry services.
[edit] Canada
[edit] Alberta
- University of Alberta Libraries Uses 24/7 Reference.
- University of Calgary IM - Meebo
- Ask A Question
[edit] British Columbia
- Ask Away
- New Westminster Public Library
- Simon Fraser University Library
- University of British Columbia
- University of Victoria
- Vancouver Public Library
[edit] Manitoba
- University of Winnipeg Library - chat reference using RAKIM; IM using meebo (meebo me widget, MSN, gTalk, Yahoo!, AIM)
[edit] New Brunswick
- University of New Brunswick Libraries- uses Question Point
[edit] Newfoundland and Labrador
- Ask a Librarian provided by Newfoundland and Labrador public libraries
[edit] Nova Scotia
- Novanet Live Help serving Nova Scotia's universities and colleges
- Ask a Librarian provided by Halifax Public Library
[edit] Ontario
- Ask Ontario Exploring province wide virtual reference services
- Carleton University instant messaging-MSN
- McMaster University instant messaging-AIM, Yahoo, MSN via meebo
- Mohawk College instant messaging using Yahoo, MSN via Trillian
- Ottawa Public Library instant messaging using MSN
- Queen's University Bracken Health Sciences Library AIM, MSN, Yahoo! via Trillian
- Ryerson University Library
- Toronto Public Library
- University of Guelph Library
- University of Waterloo - VR using Docutek; IM using Meebo (MeeboMe widget, MSN, gTalk, Yahoo!, AIM)
- York University Libraries Uses LSSI
- Brock University Uses MSN
- University of Windsor uses HumanClick (LivePerson)
- Windsor Public Library uses LivePerson
- University of Toronto uses Docutek; some libraries also use IM through Meebo -- e.g. Gerstein Science Information Centre
[edit] Prince Edward Island
- isle@sk provided by a PEI library cooperative
[edit] Quebec
- Question de reference provided by Bibliothèque et Archives Nationale du Québec
- Concordia University Libraries
- McGill University Library
[edit] Saskatchewan
[edit] Denmark
[edit] Finland
- Kysy online Helsinki City library
[edit] France
- Ask a librarian (SINDBAD) provided by the Bibliothèque nationale de France
- Bibliothèque publique d'information, Paris
[edit] Germany
[edit] Hamburg
- Universitätsbibliothek der Technischen Universität Hamburg-Harburg Rakim
- Bibliothek der Helmut-Schmidt-Universität Hamburg Rakim
[edit] Niedersachsen
- IBIT der Universität Oldenburg Rakim
- Fragen Sie uns per Chat, Fachhochschulbibliothek Hannover Rakim
[edit] Nordrhein-Westfalen
[edit] Rheinland-Pfalz
[edit] Sachsen
[edit] Malaysia
[edit] Netherlands
- al@din Q&A service of the collaborative public libraries (Dutch language only)
- Universiteit van Amsterdam
- Koninklijke Bibliotheek, The Hague
[edit] New Zealand
- AnyQuestions.co.nz Online homework help for K-12 students
- University of Canterbury
[edit] Norway
[edit] Philippines
[edit] Singapore
- ASK! provided by the National Library Board of Singapore
[edit] South Africa
[edit] Spain
- Pregunte: las bibliotecas responden
- InfoSud Digital
- Pregunte al bibliotecario. Universidad de Sevilla uses Plugoo and Meebo IM
[edit] Sweden
[edit] Tasmania
- Online Request Service provided by the State Library of Tasmania
[edit] United Kingdom
- Open University Library LivePerson
- People's Network, MLA
- University of Teesside Library & Information Services - IM Reference (Currently a pilot)
[edit] Scotland
- Ask A Librarian provided by the National Library of Scotland
[edit] United States
[edit] Alaska
- Alaska State Library suspended chat reference indefinitely in April 2007. They still have phone and e-mail reference.
- Ask a Librarian provided by Anchorage Public Library
- Homer Public Library uses Meebo IM
[edit] Alabama
- Homework Alabama
- Ask A Librarian provided by Birmingham Public Library
- Auburn University Uses LivePerson.
- B.B. Comer Memorial Library: see Central Alabama Network
- Central Alabama Network provides Ask Us, powered by tutor.com
- Chilton-Clanton Public Library: see Central Alabama Network
- Luverne Public Library: see Central Alabama Network
- Samford University Library AIM, Yahoo! and MSN through Trillian
[edit] Arizona
- Find it! ARIZONA - Click on the tab that says "Can't find it?" at the top of the screen
- Ask A Librarian provided by Pima County Public Library
- Arizona State University Libraries Uses Tutor.com VRT and Librarians by Request for 24/7 coverage.
- Ask a Librarian provided by Maricopa Community Colleges (QuestionPoint)
- Mesa Public Library provides Ask me now! (Liveperson)
- Northcentral University Uses ICQ.
- University of Arizona
[edit] Arkansas
[edit] California
- AskNow Statewide project funded by LSTA funds through the California State Library, uses QuestionPoint 24/7 Reference
- Alameda County Library IM: AIM, Yahoo! via Trillian
- Amador County Library provides AskNow
- Anaheim Public Library provides AskNow
- Belvedere-Tiburon Library provides AskNow
- Benicia Public Library: AIM and Meebo
- Berkeley Public Library provides AskNow
- Buena Park Library District provides AskNow
- Burbank Public Library provides Ask the Librarian (24/7 Reference)
- Burlingame Public Library: IM using AIM, MSN, Google, Meebo
- Butte County Library provides AskNow
- Calabasas Library provides AskNow
- California State University, Chico
- California State University, Fullerton
- California State University, Long Beach: Ask Now, AIM, MSN, Yahoo!, GoogleTalk via Meebo
- California State University, Monterey Bay
- California State University, Northridge
- California State University, San Marcos Library
- California State Polytechnic University Pomona Library
- San Jose State University
- San Diego State University QuestionPoint
- Cerritos College
- Cerritos Public Library provides AskNow
- Daly City Public Library provides AskNow
- Downey City Library provides AskNow
- El Segundo Public Library provides AskNow
- Escondido Public Library provides AskNow
- Fort Bragg Library provides AskNow
- Fresno County Public Library provides AskNow
- Fullerton Public Library provides AskNow
- Glendale Public Library provides AskNow
- Glendora Public Library provides AskNow
- Hemet Public Library provides AskNow
- Inglewood Public Library provides AskNow
- Kern County Library provides AskNow
- Livermore Public Library IM: AIM, Yahoo!, MSN via Meebo
- Lodi Public Library provides AskNow
- Long Beach Public Library provides AskNow
- Los Angeles Public Library IM: AIM, Yahoo!, MSN; AskNow
- County of Los Angeles Public Library provides AskNow
- Los Gatos Public Library: IM using Meebo (on library blog)
- Marin County Free Library provides AskNow
- Mendocino County Library provides AskNow
- Mill Valley Public Library provides AskNow
- Mission Viejo Library provides AskNow
- Oakland Public Library provides AskNow
- Oceanside Public Library provides AskNow
- Orange County Public Library provides AskNow
- Ontario City Library provides AskNow
- Oxnard Public Library provides AskNow
- Palos Verdes Library District uses Meebo IM
- Placentia Library provides 24/7 Reference
- Palm Springs Public Library uses Yahoo! IM
- Pasadena Public Library provides AskNow
- Pleasanton Public Library provides AskNow
- Plumas County Library provides AskNow
- Rancho Cucamonga Public Library provides AskNow
- Redwood City Public Library provides AskNow
- Riverside Public Library provides AskNow
- Sacramento Public Library provides AskNow
- San Bernadino County Library provides AskNow
- San Bernadino Public Library provides AskNow
- San Bruno Public Library uses IM via Yahoo!, AIM, and MSN, and provides AskNow
- San Diego County Library provides AskNow
- San Diego Public Library provides AskNow
- San Marino Public Library provides AskNow
- San Francisco Public Library provides AskNow
- San Jose Public Library provides AskNow
- San Leandro Public Library uses IM: Yahoo!, Google, MSN, AIM
- Santa Ana Public Library provides AskNow
- Santa Barbara Public Library provides AskNow
- Santa Clara County Library provides AskNow
- Santa Cruz Public Library provides AskNow
- Santa Monica Public Library provides AskNow
- Shasta County Library provides AskNow
- Sierra Madre Public Library provides AskNow
- Siskiyou County Library provides AskNow
- Solano County Library provides AskNow
- Sonoma County Library CA's AskNow project
- South San Francisco Public Library provides AskNow
- Stanislaus County Library provides AskNow
- Stockton-San Joaquin County Public Library provides AskNow
- Sunnyvale Public Library: IM via Meebo (on blog page)
- Thousand Oaks Public Library provides AskNow
- Torrance Public Library provides AskNow
- University of California, Irvine
- UCLA Library
- University of La Verne
- University of San Francisco, Gleeson Library Gaim aggregator includes: AIM, MSN, Yahoo, Google, ICQ, Jabber.
- University of Southern California
- Ventura County Library provides AskNow
- Whittier Public Library provides AskNow
- Yorba Linda Public Library provides AskNow
[edit] Colorado
- AskColorado Uses Tutor.com. Available throughout the state.
- Colorado College Tutt Library IM Reference
- University of Colorado at Denver and Health Sciences Center
[edit] Connecticut
- Ask Your Library Tutor.com Bibliomation.
- InfoAnytime powered by tutor.com
- Acton Public Library provides InfoAnytime
- Ansonia Library provides InfoAnytime
- Avon Free Public Library provides InfoAnytime
- Berlin-Peck Memorial Library provides InfoAnytime
- Bethel Public provides InfoAnytime
- Booth & Dimock Memorial Library provides InfoAnytime
- Brainerd Memorial provides InfoAnytime
- Bridgeport Public Library provides InfoAnytime
- Bristol Public Library provides InfoAnytime
- Brookfield Library provides InfoAnytime
- Burlington Public Library provides InfoAnytime
- Canton Public Library provides InfoAnytime
- Case Memorial Library provides InfoAnytime
- Cheshire Public provides InfoAnytime
- Cora J. Belden Library provides InfoAnytime
- Cragin Memorial Library provides InfoAnytime
- C.H. Booth Library provides InfoAnytime
- Danbury Library provides InfoAnytime and IM via Meebo, AIM, Yahoo!, and MSN
- Darien Library uses IM via Meebo, AIM, Yahoo!, and MSN
- Derby Neck Library provides InfoAnytime
- Derby Public Library provides InfoAnytime
- Durham Public Library provides InfoAnytime
- Edith Wheeler Memorial Library provides InfoAnytime
- East Hartford Public Library provides InfoAnytime
- East Lyme Public Library provides InfoAnytime
- Enfield Public Library provides InfoAnytime
- Essex Library provides InfoAnytime
- The Farmington Libraries provide InfoAnytime
- The Ferguson Library provides InfoAnytime
- Granby Public Library provides InfoAnytime
- Greenwich Library provides InfoAnytime
- Groton Public Library provides InfoAnytime
- Guilford Free Library provides InfoAnytime
- Hagaman Memorial Library provides InfoAnytime
- Hamden Public library provides InfoAnytime
- Hall Memorial Library provides InfoAnytime
- Hartford Public Library provides InfoAnytime
- The Henry Carter Hull Library provides InfoAnytime
- The Howard Whittemore Library provides InfoAnytime
- The James Blackstone Memorial Library provides InfoAnytime
- The Jonathan Trumbull Library provides InfoAnytime
- Kent Memorial Library provides InfoAnytime
- Killingly Public Library provides InfoAnytime
- Killingworth Library provides InfoAnytime
- The Ledyard Libraries provide InfoAnytime
- The Levi E. Coe Library provides InfoAnytime
- The Lucy Robbins Welles Library provides InfoAnytime
- Manchester Public Library provides InfoAnytime
- Meriden Public Library provides InfoAnytime
- Milford Public Library provides InfoAnytime
- New Canaan Library provides InfoAnytime
- New Fairfield Public Library provides InfoAnytime
- North Haven Memorial Library provides InfoAnytime
- Norwalk Public Library provides InfoAnytime
- Old Lyme Phoebe Griffin Noyes Library provides InfoAnytime
- Otis Library of Norwich provides InfoAnytime
- Oxford Public Library provides InfoAnytime
- Perrot Memorial Library provides InfoAnytime and Meebo IM
- Plumb Memorial Library provides InfoAnytime
- Portland Library provides InfoAnytime
- Prosser Public Library provides InfoAnytime
- Putnam Public Library provides InfoAnytime
- Richmond Memorial Library provides InfoAnytime
- Ridgefield Library Association provides InfoAnytime
- The Rowayton Library provides InfoAnytime
- Russell Library provides InfoAnytime
- Saxton B. Little Free Library provides InfoAnytime
- Scoville Memorial Library provides InfoAnytime
- Scranton Library provides InfoAnytime
- Seymour Public Library provides InfoAnytime
- Silas Bronson Library provides InfoAnytime
- Simsbury Public Library provides InfoAnytime
- Somers Public Library provides InfoAnytime
- Stafford Library provides InfoAnytime
- Stratford Library provides InfoAnytime
- Stonington Free Library provides InfoAnytime
- Thompson Public Library provides InfoAnytime
- Trumbull Library System provides InfoAnytime
- University of Connecticut Libraries
- Wallingford Public Library provides InfoAnytime
- http://www.waterfordpubliclibrary.org/ Waterford Public Library] provides InfoAnytime
- Watertown Library Association provides InfoAnytime
- Welles-Turner Memorial Library provides InfoAnytime
- West Hartford Libraries provide InfoAnytime
- Weston Public Library provides InfoAnytime
- Westport Public Library provides InfoAnytime and IM via Meebo, Yahoo!, AIM
- Willington Public Library provides InfoAnytime
- Willoughby Wallace Memorial Library provides InfoAnytime
- Wilton Library Association provides InfoAnytime
- Windsor Locks Public Library provides InfoAnytime
- Windsor Public Library provides InfoAnytime
- Woodbury Public Library provides InfoAnytime
- Ask!a Librarian QuestionPoint Yale University
- Yale University Library
[edit] Delaware
- AnswerONline Delaware Division of Libraries.
- Dover Public Library provides AnswerONline
- Kent County Public Library provides AnswerONline
- Rehoboth Beach Library provides AnswerONline
- University of Delaware Library
- Wilmington Public Library provides AnswerONline
[edit] Florida
- Ask a Librarian Florida's Online Information Service - Email and Live Chat with cobrowsing using Docutek's VRLplus software.
- Alachua County Library District provides ASK a Librarian
- Bay County Public Library provides ASK a Librarian
- Brevard County Library provides ASK a Librarian
- Central Florida Library Cooperative provides ASK a Librarian
- Clearwater Public Libraries provides ASK a Librarian
- Collier County Public Library provides ASK a Librarian
- East Lake Community Library provides ASK a Librarian
- Florida International University Libraries
- Fort Myers Beach Public Library provides ASK a Librarian
- Gulfport Public Library provides ASK a Librarian
- Hialeah Public Library provides ASK a Librarian
- Jacksonville Public Library provides ASK a Librarian
- Lake County Library System provides ASK a Librarian
- Lake Wales Public Library provides ASK a Librarian
- Lake Worth Public Library provides ASK a Librarian
- Lee County Library System provides ASK a Librarian
- Leesburg Public Library provides ASK a Librarian
- Manatee County Library System provides ASK a Librarian
- Martin County Library System provides ASK a Librarian
- Miami-Dade Public Library System provides ASK a Librarian
- Nassau County Public Library System provides ASK a Librarian
- Niceville Public Library provides ASK a Librarian
- Osceola Library System provides IM Chat-limited hours
- Palm Beach County Library System provides ASK a Librarian
- Pasco County Library System provides ASK a Librarian
- Pinellas Park Public Library provides ASK a Librarian
- St. Johns County Public Library System provides ASK a Librarian
- St. Lucie County Library System provides ASK a Librarian
- St. Petersburg Public Library System provides ASK a Librarian
- Sarasota County Libraries provides ASK a Librarian
- Tampa-Hillsborough County Public Library System provides ASK a Librarian
- Three Rivers Regional Library System provides ASK a Librarian
- Volusia County Public Library provides ASK a Librarian
- West Palm Beach Public Library provides ASK a Librarian
- Wilderness Coast Public Libraries provides ASK a Librarian
- University of Florida
- University of Central Florida Libraries
- University of South Florida Libraries
[edit] Georgia
- Georgia Institute of Technology
- Georgia State University Library
- AskInfo Gwinnett County Public Library.
- University of Georgia Libraries
[edit] Idaho
- AnswerXpress Idaho State Library. Uses 24/7 Reference.
- Ada Community Library Provides AnswerXpress
[edit] Illinois
- AskAway Illinois
- Addison Public Library Provides AskAway
- Alpha Park Public Library Provides AskAway
- Antioch Public Library District Provides AskAway
- Arlington Heights Memorial Library Chat VR with AskAway Illinois; AIM, MSN, Yahoo! via Trillian
- Aurora Public Library District Provides AskAway
- Barrington Area Library Provides IM chat
- Bartlett Public Library District Provides AskAway
- Batavia Public Library Provides AskAway
- Beardstown Houston Memorial Library Provides AskAway
- Benton Public Library District Provides AskAway
- Bloomingdale Public Library Provides AskAway
- Brookfield Public Library Provides IM chat
- C.E. Brehm Memorial Public Library District Provides AskAway
- Cahokia Public Library District Provides AskAway
- Carbondale Public Library Provides AskAway
- Carlinville Public Library Provides AskAway
- Carol Stream Public Library Provides AskAway
- Carthage Public Library District Provides AskAway
- Champaign Public Library District Provides Chat Live With a Librarian
- Chatham Area Public Library Provides AskAway
- Chester Public Library Provides AskAway
- Chicago Heights Public Library Provides get meeb online chat
- Coal City Public Library District Provides AskAway
- College of Lake County Library AIM, MSN, Yahoo!, ICQ via Trillian
- Collinsville Memorial Public Library Center Provides AskAway
- Cook Memorial Public Library District Provides AskAway
- Crete Public Library District Provides AskAway
- Crystal Lake Public Library Provides IM chat
- DeKalb Public Library District Provides AskAway
- Decatur Public Library Provides AskAway
- Des Plaines Valley Public Library District Provides AskAway
- DeVry University System-wide LSSI
- Downers Grove Public Library Provides AskAway
- East Dubuque District Library Provides AskAway
- Edwardsville Public Library Provides AskAway
- Ela Area Public Library Provides meebo IM chat
- Eldorado Memorial Public Library District Provides AskAway
- Elmhurst Public Library Provides meebo IM chat
- Evans Public Library District Provides AskAway
- Evanston Public Library Provides AskAway and IM chat
- Farmington Area Public Library District Provides AskAway
- Flora Public Library Provides AskAway
- Fondulac District Library Provides AskAway
- Fountaindale Public Library District Provides AskAway
- Fox River Grove Memorial Library Provides AskAway
- Franklin Park Public Library Provides meebo IM chat
- Freemont Public Library Provides AskAway
- Gail Borden Public Library District Provides AskAway
- Geneva Public Library Provides AskAway
- Glen Carbon Centennial Library Provides AskAway
- Glen Ellyn Public Library Provides AskAway
- Glencoe Public Library Provides AskAway
- Glenview Public Library Provides AskAway
- Greenfield Public Library Provides IM chat
- Harrisburg District Library Provides AskAway
- Hayner Public Library District Provides AskAway
- Henry Public Library Provides IM chat
- Highland Park Public Library Provides IM chat
- Homer Township Public Library instant messaging-AIM, MSN, Yahoo! via Trillian; member of AskAway.
- Homewood Public Library Provides AskAway
- Hoopeston Public Library District Provides AskAway
- Huntley Area Public Library Provides AskAway
- Illinois Institute of Technology
- Illinois State University instant messaging - AIM, MSN, Yahoo! via Trillian; former member of Ready for Reference and MyWebLibrarian
- Indian Trails Public Library Provides AskAway and IM Chat
- Itasca Community Library Provides meebo IM Chat
- Jerseyville Public Library Provides AskAway
- Joliet Public Library Provides AskAway
- Justice Public Library Provides AskAway
- LaSalle Public Library Provides AskAway
- Lake Bluff Public Library Provides AskAway
- Lake Forest Library Provides AskAway
- Lansing Public Library Provides IM chat
- Maple Park Public Library District Provides AskAway
- Mascoutah Public Library Provides AskAway
- McHenry Public Library Provides meebo IM Chat
- Messenger Public Library of North Aurora Provides AskAway
- Moline Public Library Provides AskAway
- Moore Memorial Library District Provides AskAway
- Morton Grove Public Library Provides meebo IM Chat
- Morton Public Library Provides AskAway
- Mt. Carmel Public Library Provides AskAway
- Mount Prospect Public Library Provides AskAway and IM Chat
- MyWebLibrarian (now defunct--forwards to AskAway Illinois)
- Naperville Public Library Provides AskAway
- Nauvoo Public Library Provides AskAway
- New Lenox Public Library Provides AskAway
- Northbrook Library Provides AskAway
- Northeastern Illinois University member of AskAway
- Northern Illinois University Library Jybe
- Northwestern University Library
- O'Fallon Public Library Provides AskAway
- Paris Carnegie Public Library Provides AskAway
- Park Ridge Public Library Provides IM Chat
- Peru Public Library Provides AskAway
- Plainfield Public Library District Provides AskAway and IM Chat
- Prospect Heights Public Library District Provides AskAway
- Quincy Public Library Provides AskAway
- Reddick Public Library District Provides AskAway
- River Forest Public Library Provides AskAway
- Robinson Public Library District Provides AskAway
- Rock Island Public Library Provides AskAway
- Roxana Public Library Provides AskAway
- Schaumburg Township District Library Provides AskAway and meebo IM Chat
- Shorewood-Troy Public Library District Provides AskAway
- Somonauk Public Library District Provides AskAway
- St. Charles Public Library Provides AskAway and IM Chat
- Southern Illinois University Carbondale instant messaging-AIM, ICQ
- Southern Illinois State University Morris Messenger AIM, ICQ
- Thomas Ford Memorial Library Provides meebo IM Chat
- Three Rivers Public Library District Provides AskAway
- UI Chicago Library
- UI Urbana-Champaign Library
- UI Urbana-Champaign Library Provides IM Chat
- Urbana Free Library Provides AskAway
- Villa Park Public Library Provides AskAway and meebo IM Chat
- Warren-Newport Public Library District Provides meebo IM Chat
- Warrenville Public Library District Provides AskAway
- Waubonsee Community College's Todd Library AIM, Yahoo, MSN via Gaim
- Waukegan Public Library Provides AskAway
- Westmont Public Library AIM, MSN, Yahoo, via Trilian
- Wheaton Public Library Provides AskAway
- Winfield Public Library Provides AskAway
- Woodstock Public Library Provides AskAway
- Yorkfield Public Library Provides AskAway
[edit] Indiana
- Ask a Librarian provided by the Indiana State Library
- Alexandrian Public Library Provides IM Chat
- Aurora Public Library Provides AskAway
- Ball State University Uses LivePerson
- Benton Public Library District Provides AskAway
- Butler University AIM and Yahoo! via GAIM
- Carlisle Public Library instant messaging-AIM, MSN, Yahoo
- Carmel Clay Public Library Provides Ask a Librarian
- DePauw University Library
- Evansville Vanderburgh Public Library
- IU Bloomington Libraries Docutek VRLplus
- New Castle-Henry County Public Library AIM, MSN, Yahoo!
- Purdue University QuestionPoint
- St. Joseph County Public Library Provides IM Chat
- Tipton County Public Library Provides meebo IM Chat
[edit] Iowa
- Ask A Librarian provided by the State Library of Iowa
- Drake University
- Emmetsburg Public Library provides meebo IM Chat
- Iowa State University Library
- North Liberty Community Library provides IM Chat
- Sioux City Public Library provides IM Chat
- University of Iowa Libraries - LiveReference
- University of Northern Iowa
[edit] Kansas
- Ask A Question provided by the State Library of Kansas
- HomeworkKansas
- Hutchinson Public Library provides IM Chat
- Johnson County Library provides meebo IM Chat
- Kansas State University Libraries
- Topeka and Shawnee Public Library provides meebo IM Chat
- University of Kansas Libraries
- Wichita State University
[edit] Kentucky
- Ask Why KY? Statewide project funded by IMLS funds through the Kentucky Department for Libraries and Archives; uses QuestionPoint 24/7 Reference.
- Boone County Public Library provides Ask Why KY
- Bowling Green Public Library provides Ask Why KY
- Campbell County Public Library provides Ask Why KY
- Jessamine County Public Library provides Ask Why KY
- Kenton County Public Library provides Ask Why KY
- Laurel County Public Library provides Ask Why KY
- Lexington County Public Library provides Ask Why KY
- Louisville Free Public Library provides IM Chat
- McCracken County Public Library provides Ask Why KY
- University of Kentucky Libraries Uses AIM (AOL Instant Messenger) or Yahoo! Messenger.
- Eastern Kentucky University Libraries Chat (meebome) and Instant Messaging ( AIM, Yahoo, MSN, or GoogleTalk)
[edit] Louisiana
- Ask A Librarian provided by the State Library of Louisiana
- Louisiana State University Libraries
- Southeastern Louisiana University
[edit] Maine
- Ask A Librarian provided by the Maine State Library