Chat reference libraries

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This list is for libraries with some form of synchronous or chat reference services. An exhaustive list of libraries offering other virtual reference services is nowadays akin to a list of libraries that offer telephone service; to search the thousands of library sites which employ e-mail links or simple web feedback forms, see Libweb.

Groups of libraries broader than the individual institutions (individual libraries, libraries within the same university system, or public library county branch system) are shown in bold.

Listed by country, state, and then alphabetically by institution (or service name for cooperatives). Vendor information and other notes are listed when possible.

  • Answers Now Live reference chat - 24/7 using international partners in Australia, New Zealand, United Kingdom, and the United States.
  • Online Reference Assistance American Embassy, Oslo, Norway

[edit] Australia

[edit] Canada

[edit] Alberta

[edit] British Columbia

[edit] Manitoba

[edit] New Brunswick

[edit] Newfoundland and Labrador

[edit] Nova Scotia

[edit] Ontario

[edit] Prince Edward Island

[edit] Quebec

[edit] Saskatchewan

[edit] Toronto

  • Ask A Librarian Chat, email, and phone reference provided by Toronto Public Library.

[edit] Denmark

[edit] Finland

[edit] France

  • Ask a librarian (SINDBAD) email questions, provided by the Bibliothèque nationale de France
  • chat from 9:00 to 7:00 pm and email (answer within 48 hrs), provided by 17 University Libraries

[edit] Germany

[edit] Hamburg

[edit] Niedersachsen

[edit] Nordrhein-Westfalen

[edit] Rheinland-Pfalz

[edit] Sachsen

[edit] Italy

[edit] Malaysia

[edit] Netherlands

[edit] New Zealand

[edit] Norway

[edit] Philippines

[edit] Puerto Rico

[edit] Singapore

  • ASKALibrarian! provided by the National Library Board of Singapore, email questions

[edit] South Africa

[edit] Spain

[edit] Sweden

[edit] Tasmania

[edit] United Kingdom

[edit] Scotland

  • Ask A Librarian provided by the National Library of Scotland email only. Uses Question Point

[edit] United States

[edit] Alaska

[edit] Alabama

[edit] Arizona

[edit] Arkansas

[edit] California

[edit] Colorado

[edit] Connecticut

  • Ask A Librarian Chat, email, and phone reference provided by Connecticut State Library.
  • Ask!live SMS text chat and email for the Yale Library System

[edit] Delaware

[edit] Florida

[edit] Georgia

[edit] Hawaii

[edit] Idaho

[edit] Illinois

[edit] Indiana

[edit] Iowa

[edit] Kansas

[edit] Kentucky

[edit] Louisiana

[edit] Maine

[edit] Maryland

[edit] Massachusetts

[edit] Michigan

[edit] Minnesota

[edit] Mississippi

[edit] Missouri

[edit] Montana

[edit] Nebraska

[edit] Nevada

[edit] New Hampshire

  • Ask A Librarian Email and phone reference provided by New Hampshire State Library.
  • Franklin Pierce College Using Trillian to monitor AIM, MSN, and Yahoo! screen name "fpclibrarian" for IM chat reference.

[edit] New Jersey

  • Ask A Librarian email and phone reference provided by New Jersey State Library

[edit] New Mexico

[edit] New York

link title

[edit] North Carolina

[edit] Ohio

[edit] Oklahoma

[edit] Oregon

[edit] Pennsylvania

[edit] Rhode Island

[edit] South Carolina

[edit] South Dakota

[edit] Tennessee

[edit] Texas

[edit] Utah

[edit] Vermont

[edit] Virginia

[edit] Washington

Libraries using IM individually or as part of other groups

[edit] Washington, D.C.

[edit] West Virginia

[edit] Wisconsin

[edit] Wyoming

[edit] Additional Library Locator and VR Sources

See also: - The Online Chat Reference

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